Delivery policy

Welcome to BibuffBoards

Q:What's the current shipping time?(From the shipped date by Logistics company)---Fast shipping(by air)

United states: 9-17 working days.
Europe: 12-20 working days.
Canada: 15-20 working days.
Australia: 10-18 working days.
Western Australia: 13-20 working days.
South Korea: 5-10 working days.
Japan: 5-10 working days.
Taiwan:  5-10 working days.
Singapore:5-10 working days.
West Malaysia:  5-10 working days.
East Malaysia:  7-15 working days.
Vietnam:  7-15 working days.

Q:Can i change the order after I ordered? 

Yes, you can, but you need to contact us in 2 hours after you place the order. however. we cannot guarantee that your order will be changed successfully. Because it is hard to modify the order once it gets sent to the production line.

Q:Will I receive a tracking number?
Yes! Normally you will get the tracking number in 48 hours after you place the order.

Please note that the tracking time stated on your tracking number is not accurate, as we are utilizing a special shipping can track order on our website.

Q:Do I need to pay for tax?

No tax will be charged for US and EU if your order is with completed board.
(tax will by charged for customers in NZ/Norway/Switzerland/South Korea)

if you buy spare parts and ship to EU/NZ/AU,you will need to pay tax.

Note:If you live in New Zealand,maybe we will ship your board at twice due to the custom rules.we will ship your board without battery and remote at first, and then we ship your battery and remote in another shipping way,so you will get 2 packages and then get a complete board.